WellCare records request

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This topic contains 1 reply, has 2 voices, and was last updated by  Terry Moore 8 months, 1 week ago.

  • Author
  • #30043

    Brenda Lukis

    I received a record request from Wellcare via my fax machine. The fax asked for a treatment plan and a few dates of service progress notes, on one patient, to be faxed back in 48 hours. Anyone else see one of these? I’m interested in others thoughts on this record request.

  • #30059

    Terry Moore

    I didn’t get a request.

    You should get out your provider agreement. There probably is a provision in there that says you must comply with audits. But confirm that.

    48 hours seems onerous. What if you were at a conference, or vacationing, or ill?

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