WellCare records request

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    • #30043
      Brenda Lukis
      Member

      I received a record request from Wellcare via my fax machine. The fax asked for a treatment plan and a few dates of service progress notes, on one patient, to be faxed back in 48 hours. Anyone else see one of these? I’m interested in others thoughts on this record request.

    • #30059
      Terry MooreTerry Moore
      Participant

      I didn’t get a request.

      You should get out your provider agreement. There probably is a provision in there that says you must comply with audits. But confirm that.

      48 hours seems onerous. What if you were at a conference, or vacationing, or ill?

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