Refund & Return Policy


Returns may be accepted subject to the following terms within 30 days of initial purchase. If 30 days or more have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, all physical items must be unused and in the same condition that you received them. They must also be in the original packaging. Please do not send your purchase back to the manufacturer.

Downloadable software products are not eligible to be returned.

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at appt.ne@gmail.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange for the same item, send us an email at appt.ne@gmail.com and send your item to:

The Association of Private Practice Therapists
P.O. Box 45397
Omaha, NE, 68145
United States

Shipping

To return your product, you should mail your product to:

The Association of Private Practice Therapists
P.O. Box 45397
Omaha, NE, 68145
United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

APPT is a resource organization for mental health therapists in Nebraska. P.O. Box 45397 - Omaha, NE 68145

Ph. - 1(402) 370-6898 -Please note: this is a Google Voice enabled account. You may need to dial as a long-distance call [depending on your phone system].
There is a voice mail system on this line, so please leave a message. Thanks!

Email our Administrative Assistant - Kristan Kiger